Clarity Tests check if your documentation is clear and actionable for the people who use it. By testing guidance like you would a product, you uncover jargon, gaps, or confusing instructions before they cause errors downstream. This keeps adoption smoother and reduces support requests.
How to
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Choose content Select a page or section to test, such as a guidance page or spec.
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Recruit participants Ask designers, developers, or new joiners to walk through the content as if they were implementing it.
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Observe behaviour Watch how they interpret the content. Note where they hesitate, misunderstand, or need extra explanation.
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Capture feedback Collect suggestions, quotes, or examples from testers. Record what felt clear and what didn't.
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Make updates Refine docs based on feedback, adjusting visuals, wording, or structure.
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Retest if needed Run another quick check on the same content to confirm clarity before publishing to your Guidance Setup.